Enterprise IT and information security solutions
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Dynamics 365 CRM

Enterprise CRM architecture, from on-premises to the cloud.

iBrits designs, upgrades and migrates Dynamics CRM and Dynamics 365 CE environments for BFSI, insurance and banking enterprises, backed by 20+ years of solution architecture experience across on-premises, hybrid and cloud deployments.

Dynamics 365 CRM architecture diagram showing on-premises SQL Server, .NET and Power Platform migrating to Dynamics 365 Customer Engagement in the cloud, backed by 20+ years of expertise across BFSI, insurance and banking
CRM capabilities

Enterprise CRM, engineered for scale and continuity.

From upgrade planning to cloud migration, every engagement is architected around business continuity, data integrity and long-term maintainability.

CRM Upgrades & Modernization

Structured upgrade paths for Dynamics CRM on-premises and Dynamics 365 CE that minimize risk and downtime.

Cloud Migration

Planned migration from on-premises CRM to Dynamics 365 CE with full data, integration and security alignment.

Legacy-to-CRM Transformation

Replacing outdated systems with scalable, modern CRM platforms built around real business processes.

High Availability & Disaster Recovery

HA/DR architecture for mission-critical CRM environments, including failover clustering and tested recovery plans.

Performance & Database Optimization

Tuning and indexing multi-terabyte CRM databases on SQL Server Enterprise for consistent performance.

Power Platform & Integration

Power Apps, Power Automate, Power Pages and Dataverse extending CRM into connected business automation, integrated with ERP and F&O where required.

Why iBrits

CRM architecture led by two decades of hands-on delivery.

  • 20+ years architecting Microsoft Business Applications solutions
  • 9 CRM upgrade programs delivered across complex multi-tier environments
  • 3 Dynamics 365 CE cloud migrations with full data and security alignment
  • 4 enterprise-grade Disaster Recovery implementations
  • Deep BFSI, insurance and banking domain experience across the GCC
  • ASP.NET, C#, REST/Web API and SQL Server expertise for custom CRM extensions

Considering a CRM upgrade or migration?

Discuss your CRM roadmap
Platforms & technologies

Built on the Microsoft Business Applications stack.

Dynamics 365 CEDynamics CRM On-PremisesPower PlatformDataverseAzureSQL Server EnterpriseDynamics 365 F&O
Frequently asked questions

Dynamics 365 CRM FAQs.

On-premises CRM runs within your own infrastructure, while Dynamics 365 CE is the cloud-hosted evolution of the same platform, offering similar capabilities without dedicated servers, patching or storage overhead.

Yes. We regularly upgrade on-premises Dynamics CRM installations in place, aligning infrastructure, customizations and integrations with the newer version.

Migration follows discovery, data mapping, staged cutover, and integration and security alignment, so users and workloads move with minimal disruption.

Yes. We design and implement HA/DR environments, including failover clustering and tested recovery plans, for mission-critical CRM platforms.

Yes. We have experience integrating CRM with Dynamics 365 Finance and Operations and other ERP ecosystems to align customer and business data.